@import url('https://fonts.googleapis.com/css2?family=Fraunces:opsz,wght@9..144,400;9..144,600;9..144,700&family=Outfit:wght@300;400;500;600&display=swap');

:root{
  --navy:#0a1b3d;        /* deep navy */
  --navy2:#13294f;
  --navy3:#1d3a6b;
  --gold:#c8a44d;        /* refined gold */
  --gold-soft:#e4cf8f;
  --gold-deep:#a8862f;
  --cream:#faf6ec;
  --paper:#fbfaf6;
  --ink:#101b2e;
  --muted:#6b7790;
  --line:#e6e0cf;
  --ok:#2f8f5b;
  --danger:#c0392b;
  --shadow:0 18px 50px -22px rgba(10,27,61,.55);
}
*{box-sizing:border-box;margin:0;padding:0}
body{
  font-family:'Outfit',sans-serif;color:var(--ink);
  background:
    radial-gradient(1200px 600px at 82% -12%, #15295180 0%, transparent 55%),
    radial-gradient(900px 520px at -10% 112%, #c8a44d22 0%, transparent 50%),
    var(--paper);
  min-height:100vh;line-height:1.55;
}
.wrap{max-width:560px;margin:0 auto;padding:32px 20px 64px}
.wrap.wide{max-width:980px}
.brand{display:flex;align-items:center;gap:12px;margin-bottom:8px}
.brand .mark{
  width:44px;height:44px;border-radius:12px;flex:none;
  background:linear-gradient(135deg,var(--navy3),var(--navy));
  display:grid;place-items:center;color:var(--gold);font-family:'Fraunces',serif;font-weight:700;font-size:21px;
  box-shadow:var(--shadow);border:1px solid var(--gold-deep);
}
.brand h1{font-family:'Fraunces',serif;font-weight:600;font-size:1.35rem;letter-spacing:-.01em;color:var(--navy)}
.brand small{display:block;font-family:'Outfit';font-weight:400;color:var(--gold-deep);font-size:.7rem;letter-spacing:.2em;text-transform:uppercase}
.card{
  background:rgba(255,255,255,.9);backdrop-filter:blur(8px);
  border:1px solid var(--line);border-top:3px solid var(--gold);border-radius:18px;padding:28px;
  box-shadow:var(--shadow);margin-top:22px;
}
.card h2{font-family:'Fraunces',serif;font-weight:600;color:var(--navy);font-size:1.4rem;margin-bottom:4px}
.card p.sub{color:var(--muted);font-size:.92rem;margin-bottom:20px}
label{display:block;font-size:.82rem;font-weight:500;color:var(--navy);margin:14px 0 6px}
input,select,textarea{
  width:100%;font-family:inherit;font-size:.95rem;color:var(--ink);
  padding:12px 14px;border:1px solid var(--line);border-radius:10px;background:#fff;transition:.18s;
}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px rgba(200,164,77,.22)}
textarea{resize:vertical;min-height:110px}
button,.btn{
  width:100%;font-family:inherit;font-weight:600;font-size:.98rem;color:var(--navy);cursor:pointer;
  background:linear-gradient(135deg,var(--gold-soft),var(--gold));
  border:none;border-radius:10px;padding:14px;margin-top:20px;transition:.18s;letter-spacing:.01em;
}
button:hover,.btn:hover{transform:translateY(-1px);box-shadow:var(--shadow);background:linear-gradient(135deg,var(--gold),var(--gold-deep))}
button:disabled{opacity:.6;cursor:wait;transform:none}
.btn-ghost{background:transparent;color:var(--navy);border:1px solid var(--line);box-shadow:none}
.priority-flag{
  display:none;align-items:center;gap:8px;margin-top:14px;padding:11px 14px;
  background:rgba(192,57,43,.08);border:1px solid rgba(192,57,43,.4);border-radius:10px;
  color:var(--danger);font-size:.85rem;font-weight:500;
}
.priority-flag.show{display:flex}
.priority-flag .dot{width:8px;height:8px;border-radius:50%;background:var(--danger);animation:pulse 1.4s infinite}
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.35}}
.msg{margin-top:16px;padding:12px 14px;border-radius:10px;font-size:.88rem;display:none}
.msg.show{display:block}
.msg.ok{background:rgba(47,143,91,.12);color:var(--ok);border:1px solid rgba(47,143,91,.35)}
.msg.err{background:rgba(192,57,43,.1);color:var(--danger);border:1px solid rgba(192,57,43,.35)}
.foot{margin-top:18px;text-align:center;font-size:.85rem;color:var(--muted)}
.foot a{color:var(--gold-deep);font-weight:600;text-decoration:none}
.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;flex-wrap:wrap;gap:10px}
.topbar nav a{color:var(--navy);text-decoration:none;font-weight:500;font-size:.9rem;margin-left:18px}
.topbar nav a:hover{color:var(--gold-deep)}
.doc-list{list-style:none;margin-top:8px}
.doc-list li{
  display:flex;justify-content:space-between;align-items:center;gap:12px;
  padding:14px 4px;border-bottom:1px solid var(--line);
}
.doc-list li:last-child{border-bottom:none}
.doc-list .name{font-weight:500;color:var(--navy);font-size:.95rem}
.doc-list .meta{font-size:.78rem;color:var(--muted)}
.doc-list a{color:var(--gold-deep);font-weight:600;text-decoration:none;font-size:.88rem;white-space:nowrap}
.empty{color:var(--muted);font-size:.9rem;padding:18px 0;text-align:center}
.badge{display:inline-block;font-size:.7rem;font-weight:600;padding:3px 9px;border-radius:20px;background:var(--cream);color:var(--gold-deep);border:1px solid var(--line)}
.badge.pri{background:rgba(192,57,43,.12);color:var(--danger);border-color:rgba(192,57,43,.3)}
.badge.new{background:rgba(29,58,107,.1);color:var(--navy3)}
.badge.in_progress{background:rgba(200,164,77,.18);color:var(--gold-deep)}
.badge.resolved{background:rgba(47,143,91,.14);color:var(--ok)}
.spin{width:18px;height:18px;border:2px solid rgba(10,27,61,.25);border-top-color:var(--navy);border-radius:50%;display:inline-block;animation:rot .7s linear infinite;vertical-align:-3px;margin-right:8px}
@keyframes rot{to{transform:rotate(360deg)}}

/* ---- Admin dashboard ---- */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:20px}
.stat{background:rgba(255,255,255,.9);border:1px solid var(--line);border-radius:14px;padding:16px 14px;text-align:center}
.stat .n{font-family:'Fraunces',serif;font-size:1.7rem;font-weight:700;color:var(--navy)}
.stat .l{font-size:.72rem;text-transform:uppercase;letter-spacing:.12em;color:var(--muted);margin-top:2px}
.stat.gold .n{color:var(--gold-deep)}
.stat.red .n{color:var(--danger)}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin:18px 0 4px}
.filters button{width:auto;margin:0;padding:8px 16px;font-size:.82rem;background:#fff;color:var(--navy);border:1px solid var(--line)}
.filters button.active{background:var(--navy);color:var(--gold);border-color:var(--navy)}
.filters button:hover{transform:none;box-shadow:none;background:var(--cream)}
.filters button.active:hover{background:var(--navy2)}
.req{border:1px solid var(--line);border-radius:14px;padding:16px 18px;margin-top:12px;background:rgba(255,255,255,.92);transition:.18s}
.req.priority{border-left:4px solid var(--danger)}
.req-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}
.req-head .cat{font-family:'Fraunces',serif;font-weight:600;color:var(--navy);font-size:1.08rem}
.req-head .when{font-size:.76rem;color:var(--muted);white-space:nowrap}
.req .row{font-size:.88rem;color:var(--ink);margin-top:5px}
.req .row b{color:var(--navy);font-weight:600}
.req .details{margin-top:8px;padding:10px 12px;background:var(--cream);border-radius:8px;font-size:.88rem;color:var(--ink)}
.req-actions{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap;align-items:center}
.req-actions select{width:auto;padding:8px 12px;font-size:.82rem;flex:none}
.req-actions a{font-size:.82rem;color:var(--gold-deep);font-weight:600;text-decoration:none}
.tag-row{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
@media(max-width:640px){.stats{grid-template-columns:repeat(2,1fr)}}

/* ---- Photo upload (client form) ---- */
.hint{font-size:.8rem;color:var(--muted);margin:2px 0 10px}
.add-photo{margin-top:6px}
.photo-item{
  display:flex;align-items:center;gap:12px;
  border:1px solid var(--line);border-radius:12px;padding:10px;margin-bottom:10px;background:#fff;
}
.photo-item img{width:64px;height:64px;object-fit:cover;border-radius:8px;flex:none;border:1px solid var(--line)}
.photo-item .photo-body{flex:1}
.photo-item .photo-comment{margin:0}
.photo-remove{
  width:auto;margin:0;padding:8px 11px;flex:none;font-size:.8rem;
  background:transparent;color:var(--danger);border:1px solid var(--line);border-radius:8px;
}
.photo-remove:hover{background:rgba(192,57,43,.08);box-shadow:none;transform:none}

/* ---- Photos in admin view ---- */
.req-photos{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px}
.req-photo{width:120px}
.req-photo img{width:120px;height:90px;object-fit:cover;border-radius:8px;border:1px solid var(--line);cursor:pointer;display:block}
.req-photo .cap{font-size:.74rem;color:var(--muted);margin-top:4px;line-height:1.3}

/* ---- Build version stamp ---- */
.version-stamp{
  position:fixed;bottom:10px;right:12px;z-index:50;
  font-family:'Outfit',sans-serif;font-size:.68rem;letter-spacing:.04em;
  color:var(--muted);background:rgba(255,255,255,.7);backdrop-filter:blur(4px);
  border:1px solid var(--line);border-radius:20px;padding:3px 10px;
  user-select:all;opacity:.7;transition:opacity .2s;
}
.version-stamp:hover{opacity:1}

/* ---- Admin: priority toggle + notes ---- */
.pri-toggle{display:flex;align-items:center;gap:6px;font-size:.82rem;font-weight:500;color:var(--navy);cursor:pointer;margin:0}
.pri-toggle input{width:auto;margin:0;cursor:pointer;accent-color:var(--danger)}
.notes-block{margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.notes-label{font-size:.78rem;font-weight:600;color:var(--gold-deep);text-transform:uppercase;letter-spacing:.08em;margin:0 0 6px}
.noteBox{min-height:64px;font-size:.88rem}
.note-save{width:auto;margin-top:8px;padding:8px 16px;font-size:.82rem}
.note-status{font-size:.8rem;margin-left:10px;color:var(--muted)}
.note-status.ok{color:var(--ok)}
.note-status.err{color:var(--danger)}

/* ---- Client: your requests list ---- */
.myreq{border:1px solid var(--line);border-radius:12px;padding:14px 16px;margin-bottom:10px;background:#fff}
.myreq.priority{border-left:4px solid var(--danger)}
.myreq-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.myreq-cat{font-family:'Fraunces',serif;font-weight:600;color:var(--navy);font-size:1rem}
.myreq-date{margin-left:auto;font-size:.76rem;color:var(--muted)}
.myreq-detail{font-size:.88rem;color:var(--ink);margin-top:7px}
.myreq-note{margin-top:9px;padding:10px 12px;background:rgba(200,164,77,.12);border:1px solid rgba(200,164,77,.4);border-radius:8px;font-size:.86rem;color:var(--navy)}
.myreq-note b{color:var(--gold-deep)}

/* ---- Admin: reply by email ---- */
.reply-block{margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.replyBox{min-height:70px;font-size:.88rem}
.reply-send{width:auto;margin-top:8px;padding:8px 16px;font-size:.82rem}

/* ---- Client: expandable / editable requests ---- */
.badge.cancelled{background:rgba(107,119,144,.15);color:var(--muted)}
.myreq.cancelled{opacity:.7}
.myreq-chev{margin-left:auto;color:var(--gold-deep);font-size:.9rem}
.myreq-date{margin-left:auto;font-size:.76rem;color:var(--muted)}
.myreq-head .myreq-chev{margin-left:8px}
.myreq-expand{margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.myreq-edit label{margin-top:10px}
.myreq-btns{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap}
.myreq-btns button{width:auto;margin:0;padding:9px 16px;font-size:.85rem}
.btn-withdraw{color:var(--danger);border-color:rgba(192,57,43,.4)}
.btn-withdraw:hover{background:rgba(192,57,43,.08);box-shadow:none;transform:none}
.myreq-locked{font-size:.85rem;color:var(--muted);font-style:italic;margin:0}

/* ---- Notes history (admin) ---- */
.notes-history{margin-top:12px}
.note-item{border-left:3px solid var(--gold);background:var(--cream);border-radius:0 8px 8px 0;padding:8px 12px;margin-bottom:8px}
.note-when{font-size:.72rem;color:var(--gold-deep);font-weight:600;margin-bottom:3px}
.note-text{font-size:.88rem;color:var(--ink);white-space:pre-wrap}

/* ---- Notes history (client) ---- */
.myreq-notes{margin-top:10px}
.myreq-notes-title{font-size:.74rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--gold-deep);margin-bottom:6px}
.myreq-note{margin-top:0;margin-bottom:8px;padding:10px 12px;background:rgba(200,164,77,.12);border:1px solid rgba(200,164,77,.4);border-radius:8px;font-size:.86rem;color:var(--navy);white-space:pre-wrap}
.myreq-note-when{font-size:.72rem;color:var(--gold-deep);font-weight:600;margin-bottom:3px}

/* ---- Client navigation polish ---- */
.brand-link{text-decoration:none;color:inherit}
.topbar nav a.active{color:var(--gold-deep);font-weight:600;border-bottom:2px solid var(--gold);padding-bottom:2px}
.card-head-row{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}
.jump-link{font-size:.82rem;color:var(--gold-deep);font-weight:600;text-decoration:none;white-space:nowrap;flex:none;margin-top:4px}
.jump-link:hover{text-decoration:underline}
html{scroll-behavior:smooth}

/* ---- Filter tab counts ---- */
.tab-count{
  display:inline-block;min-width:18px;text-align:center;
  font-size:.7rem;font-weight:700;padding:1px 6px;margin-left:5px;border-radius:20px;
  background:rgba(10,27,61,.1);color:var(--navy);vertical-align:1px;
}
.filters button.active .tab-count{background:rgba(200,164,77,.35);color:var(--navy)}

/* ---- Supervisor assignment ---- */
.assign-block{margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}
.assign-chips{display:flex;gap:6px;flex-wrap:wrap;margin:4px 0 10px}
.chip{display:inline-flex;align-items:center;gap:6px;background:rgba(29,58,107,.1);color:var(--navy);font-size:.8rem;font-weight:500;padding:4px 10px;border-radius:20px}
.chip-x{width:auto;margin:0;padding:0 2px;background:transparent;color:var(--navy);border:none;font-size:.78rem;cursor:pointer;line-height:1}
.chip-x:hover{color:var(--danger);box-shadow:none;transform:none}
.assign-add{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.assign-add select{width:auto;flex:1;min-width:160px}
.assign-btn{width:auto;margin:0;padding:9px 16px;font-size:.82rem}